Design and Management of Procedures
After the success of the Accident Investigation training (“possibly the best training I have ever been on” from course feedback) Pippa Brockington and Julie Bell (Human Factors Expertise Ltd) are back with their training in:
Design and Management of Procedures
Organisations rely on procedures to direct employees to perform activities consistently and safely. All too often there is a significant gap between how work is imagined in the procedure to how work is done in practice. As former HSE Specialist Inspectors, trainers Julie Bell and Pippa Brockington saw first hand how companies can struggle to develop effective procedures, how to maintain their effectiveness and how this contributed to accidents.
Learn how to close the gap between work as imagined and work as done, with this two-day course on procedures. This fun and interactive course provides opportunities to learn why employees don’t always follow procedures and how to improve compliance.
This two-day practical course will use the CATCH training plant to support exercises and tasks to explore
- Why procedures are needed
- Recognised good practice for procedure design
- Principles of procedure management
- Procedures and links to competency
- What good looks like
By the end of the course you will be able to
- Develop accurate and usable contact based on good practice
- Design an appropriate document to support work activity (procedure, job aid, guidance etc.)
- Know how to target content and wording to the intended audience
Post course, delegates will be invited to write a procedure and receive individual feedback on the content as part of their consolidation of knowledge (this will be a prima facie review and will not involve verification of the content accuracy).
This course covers the requirements of Topic 4: Design and Management of Procedures in HSE’s Human Factors Operational Delivery Guide
To book bespoke training based around your procedures standard and at your premises, contact us.