Design and Management of Procedures
After the success of the Accident Investigation training (“possibly the best training I have ever been on” from course feedback) Pippa Brockington and Julie Bell (Human Factors Expertise Ltd) are back at CATCH with their training in:
Design and Management of Procedures
Organisations rely on procedures to direct employees to perform activities consistently and safely. All too often there is a significant gap between how work is imagined in the procedure to how work is done in practice. As former HSE Specialist Inspectors, trainers Julie Bell and Pippa Brockington saw first hand how companies can struggle to develop effective procedures, how to maintain their effectiveness and how this contributed to accidents.
Learn how to close the gap between work as imagined and work as done, with this two-day course on procedures. This fun and interactive course provides opportunities to learn why employees don’t always follow procedures and how to improve compliance.
This two-day practical course will use the CATCH training plant to support exercises and tasks to explore
- Why procedures are needed
- Recognised good practice for procedure design
- Principles of procedure management
- Procedures and links to competency
- What good looks like
By the end of the course you will be able to
- Develop accurate and usable contact based on good practice
- Design an appropriate document to support work activity (procedure, job aid, guidance etc.)
- Know how to target content and wording to the intended audience
Post course, delegates will be invited to write a procedure and receive individual feedback on the content as part of their consolidation of knowledge (this will be a prima facie review and will not involve verification of the content accuracy).
This course covers the requirements of Topic 4: Design and Management of Procedures in HSE’s Human Factors Operational Delivery Guide
The training will take place at the purpose built CATCH UK facility, Stallingborough. We hope to see you there.
Book now below. If you would prefer an invoice, contact us.
Design and Management of Procedures 14-15 January 2025
8 in stock
Design and Management of Procedures 13-14 May 2025
12 in stock
Design and Management of Procedures 13-14 January 2026
12 in stock
Design and Management of Procedures 12-13 May 2026
12 in stock
Prefer a bespoke course at your own premises? Contact us for a quote.
CATCH operates the world renowned £12 million training facility in North East Lincolnshire that offers industry authentic training, apprenticeships and assessment without the risks associated with processing hazardous materials. CATCH boasts impressive facilities – the National Centre for Process and Manufacturing – including a live three storey process plant with control room, bunded tank farm, process simulator, Skills Enhancement Centre, access zone, CompEx zone and confined space entry zone as well as engineering workshops and classrooms. And new for 2023 a Pipefitting and Welding Hub.
Working across the private and public sectors CATCH runs capital and business support programmes, membership network groups, skills and competency programmes, apprenticeships, conferences, events and publications aimed at encouraging best practice, knowledge exchange and business excellence. Our combination of facilities and flexible, responsive approach attracts local, national and international learners from many leading companies operating across industries.