Human Error Assessment and Reduction Technique Plus (HEART+) online

Heart shape created using piled jigsaw pieces.

Note: this page is for booking on the on-line course. For the 2 day course at CATCH Facility, Stallingborough, please click here.

HEART+ is the reviewed, revised and extended version of the Human Error Assessment and Reduction Technique.   This on-line course combines self-directed learning and webinars to deliver the following learning outcomes:

  • Understanding the psychological theory underpinning HEART+
  • Understand how the method was developed
  • Understand the scientific basis of the tool
  • Ability to apply the tool to a range of tasks and conditions

On-line learning is not the same as classroom learning.  The course materials have been designed to support learners in the on-line environment.  The course includes approximately 20 hours of learning including 4 hour long webinars, and takes place across 2 weeks.  Participants will have access to experts Julie Bell (co-author of HEART+, FCIEHF) and Pippa Brockington (HEART+ Practitioner, FCIEHF) throughout the course. 

Previous participants in the classroom HEART+ course said:

“I’ve left with a great understanding of Human Factors and more. I really enjoyed learning about the psychology behind the process too.”

The next course is running from 20th-31st October 2025 and includes 4 webinars on:

  • 20th October – Introduction to the course
  • 27th October – Selecting Generic Task Types
  • 28th October – Identifying error producing conditions and assessing the proportion of affect
  • 29th October – Calculating Human Error Probabilities

Participants on the course will receive a free copy of the HEART+ manual, part one and access to the additional on-line materials.

£950 +VAT

I’ve been on the HEART Course – do I need to attend this one too?

You don’t have to, of course, but it will be well worth your while.  This course focuses much more on the application of the method and understanding how to apply each of the elements.  It’s rooted in significantly more hands on practice.  It also really delves into the different Error Producing Conditions and how they impact reliability.

You can sign up to this course and pay online using the add to cart button below. If you would prefer an invoice, please contact us.

£950.00 +VAT