Human Error Assessment and Reduction Technique Plus (HEART+) – 2 day course

Note: this page is for booking 2 day course at CATCH Facility, Stallingborough. If you wish to join the on-line course, please click here.

HEART+ is the reviewed, updated and extended version of the Human Error Assessment and Reduction Technique.

Julie Bell (co-author) and Pippa Brockington (editor) are uniquely placed to provide this training in HEART+.

If you want to understand the influences on human error and be able to quantify the associate risks, this course is for you. 

You will leave this 2-day course

• Confident to apply the method in your own business
• Understanding how to use the HEART building blocks: Generic Task Types (GTTs), Error Producing Conditions (EPCs) and the Assessed Proportion of Affect (APoA).
• Knowing what to look for to reduce error potential
• Making the link between human factors, human performance and error potential
• Knowing when and where to use quantified human reliability analysis in LOPA
• With a complementary copy of the manual and ongoing access to HEART+ specialists

You will learn from experienced practitioners in a supportive environment, using exercises, worked examples and real-life cases to explore the methodology. 

Quotes from previous courses:

“Fantastic discussions between facilitators and participants.  Theoretical aspects were brought to life using practical examples, inclusive of examples raised by participants”.

“Enjoyed the science and logic behind the process.” 

“Very well-presented information i.e. presentations, booklet, interactive elements”.

To book, click add to cart below, or if you would prefer an invoice, contact us.

If you are interested in the on-line learning course, click here.

CATCH operates the world renowned £12 million training facility in North East Lincolnshire that offers industry authentic training, apprenticeships and assessment without the risks associated with processing hazardous materials. CATCH boasts impressive facilities – the National Centre for Process and Manufacturing – including a live three storey process plant with control room, bunded tank farm, process simulator, Skills Enhancement Centre, access zone, CompEx zone and confined space entry zone as well as engineering workshops and classrooms. And new for 2023 a Pipefitting and Welding Hub.

Working across the private and public sectors CATCH runs capital and business support programmes, membership network groups, skills and competency programmes, apprenticeships, conferences, events and publications aimed at encouraging best practice, knowledge exchange and business excellence.  Our combination of facilities and flexible, responsive approach attracts local, national and international learners from many leading companies operating across industries.