Design and Management of Procedures

Establishments rely on procedures to direct employees to perform activities consistently and safely. All too often there is a significant gap between how work is imagined in procedures and how work is done in practice. Learn how to close the gap with this course on established good practice in the design and management of procedures. You will learn the reasons employees ‘break the rules’ and how to improve compliance.

We are running a Design and Management of Procedures course in April – Click here to read more and book

This course addresses Topic 4: Design and Management of Procedures of the HSE’s Human Factors Operational Delivery Guide.

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